Support

Get help with EventYield. Most questions are answered below — if you're still stuck, email us and we'll get back to you.

Frequently Asked Questions

How does EventYield match my transactions to events?

EventYield syncs your Square transactions and Google Calendar events, then uses timezone-aware matching with your event times (plus a buffer before and after) to assign each transaction to the correct event automatically.

What if I run multiple events at the same time?

EventYield recognizes different Square devices. If you use separate devices at different events, transactions are grouped by device and matched to the correct event.

How accurate are the revenue numbers?

Revenue totals come directly from the Square Payments API and match your Square Dashboard.

Does EventYield work with POS systems other than Square?

Currently EventYield supports Square. Clover integration is planned.

How do I export my data?

Go to Settings and use Export events (CSV). Your events and their revenue export to a spreadsheet you can open anywhere.

Can I use EventYield on the web and on my phone?

Yes. The web app and mobile app share the same account and data — changes on one show up on the other.

Can I delete my account?

Yes. Go to Settings to delete your account. Deletion permanently removes all of your data within 24 hours.

Is my data secure?

Yes. All connections use HTTPS, integration tokens are encrypted, and row-level security ensures you can only access your own data. We never sell or share your data.

Contact Us

Email: support@eventyield.live